
Privacy & Cookie Policy
We understand the importance of privacy, including yours, our colleagues, employees, clients and consultants. This privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it. We would encourage you to read the information below.
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Express Party Wall, EPW Associates are trading names of EPWA LDN LTD, a registered company, registered in England & Wales, Company No. 13653724.
Registered Address: 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
email: privacy@epwa.co.uk
phone: 020 3633 0823
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We may collect personal data about clients, prospective clients, current and former employees, suppliers, external consultants and other party wall surveyors. The personal information we collect may include your name, address, email address, IP address, and information regarding what pages you access on this website and when.
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We collect personal information about you when you appoint us to act your, the Building Owner’s party wall surveyor, the agreed surveyor or as the adjoining owner’s surveyor (your neighbour, appointed on their behalf). We collect data when you make an enquiry via our website, via the telephone or email, when you use our website, work for or with the firm, business card, and from publicly available directories either digital or physical.
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We collect your personal data or information in order to provide party wall services. We only use your information for purposes justified on the basis of our legitimate interests in running and promoting the company, delivering on our contractual requirements in delivering the appointed services and our legal obligations.
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As a client, we may hold the following information about you:
Name, address, phone number and email address. Information relating to your project. Information and documents relating to the service we are providing, including communications with you. Billing and payment information. We store your information in our practice management system on secure cloud servers based in the UK. We also hold limited paper copies of information during the administration of services prior to digitalisation. We will retain your client file for the duration of our relationship with you, then for a minimum of 6 years.
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As a prospective client, we may hold the following information about you:
Name, address, phone number and email address. Information relating to your project.
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When you work with us to provide expertise to matters we are working on or as Building Owner Surveyor, Adjoining/ Neighbouring Owner Surveyor or Third Surveyor on projects we may hold the following information about you:
Name and contact information. Information relating to your qualifications and experience Information and documents relating to the service you provide us with, including communications with you. We will retain your personal data for the time you are available as an expert and for a maximum of 1 year after you are no longer available.
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When you work with the firm as a supplier, we may hold the following information about you:
Name and business contact information. Information relating to your qualifications and experience, information relating to your business activities, information and documents relating to the services or products you offer, including our communications with you.
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We should like to send information about our services that we believe may be of interest to you. If you have consented to being contacted on this basis we will store your information in our practice management system on our secure servers and on our email server based in the UK. We may contact you by mail, telephone, email or text. We will keep the personal information you have provided for any marketing or business development purpose for as long as is necessary or until you have advised us that you have changed your mind, wish to opt out and want us to delete the information. If you wish to opt out and want us to delete the information please send an email to data@epwa.co.uk with “Stop Marketing” in the subject line. Alternatively you may click the unsubscribe button in an email we send to you with marketing or business development information and follow any further instructions.
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We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law.
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You have certain rights over the processing of your personal information. You have the right to be informed, (such as by this privacy policy), the right to access the data we hold about you, the right to object to direct marketing, the right to object to processing carried out on the basis of legitimate interests, the right to erasure (in some circumstances), the right to data portability, the right to have your data rectified if it is inaccurate, the right to have your data restricted or blocked from processing
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You have the right to ask for a copy of the personal information held relating to you. To do this please contact data@epwa.co.uk.
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Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour. Our Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.
This website includes plug-ins, analytics and applications provided by third parties which may allow them to collect or share data about you. We do not control these third parties and are not responsible for their privacy statements.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of Our Site.